In the event of Fire, Police or Medical emergency, dial 9-1-1. Police non-emergency can be reached at 703.746.4444.
Your Government at Your Fingertips
Call.Click.Connect., the City’s online customer service system, allows customers to submit service requests, report problems, search for information, or find the right contact to call for various issues and topics of interests.
The City has one number, 703.746.HELP, for all customer requests and inquiries. The Customer Connection Center is staffed with experienced professionals to respond to customer inquiries.
In Crisis? Call us now. 24 hours a day:
- Emergency Mental Health Services
- Substance Abuse Residential Treatment / Substance Abuse
- Sexual Assault
- Domestic Violence
- Child Protective Services
- Adult Protective Services
To check on the plowing priority and status of your street and/or submit a concern, use the City’s
SnowReport tracking system or call 703.746.HELP (4357).