Registration Information

Register for classes and activities online or in-person at the new Registration & Reservation Office located at the Lee Center at 1108 Jefferson St. Program registration seasons begin mid-March (spring & summer programs), mid-August (fall programs), and mid December (winter programs) annually.

Page updated on Dec 14, 2021 at 3:50 PM

WebTrac Online Registration image 
Register for
Programs
& Activities Online

 

Program & Activity Registration Information

 


Registration Options

In order to accommodate all participants, we have three different ways to register for programs and activities:

Web Icon Web    Drop Off Icon Walk-In    Mail Icon Mail-In


Web

  • alexandriava.gov/WebTrac
  • Payment by credit card (Visa/MasterCard) or eCheck
  • If you have previously registered in an activity, program, class or camp, you can register online by using your Recreation Department Household ID number (user name). If you do not know your Household ID number, call 703.746.5414 or email registerARPCA@alexandriava.gov. If an email is on file, you can recover your username and password by selecting "forgot your password".
  • New customers can create a new account by selecting the "New User, Create an Account" link on the Online Registration web page.   

WALK-IN

  • Complete all information on the registration form including signature and bring to the Registration and Reservation Office, Lee Center, 1108 Jefferson St., Alexandria, VA 22314 
  • Payment by credit card (Visa/MasterCard), cash, money order,or check payable to "City of Alexandria."

Mail-In

  • Mail completed registration forms to the Registration and Reservation Office, Lee Center, 1108 Jefferson St., Alexandria, VA 22314 
  • Payment by check payable to "City of Alexandria."
  • Mail-in registration takes at least 5 days to process. Mail In registration DOES NOT guarantee placement in a class.

Confirmation

All registrants receive a confirmation receipt by email. If you do not receive a confirmation, please call to confirm receipt of registration.

If a camp or class is full, a wait list is generated and individuals on the wait list will be contacted if space becomes available.

Cancellations

Programs that have not met the minimum number of enrollees are cancelled approximately one week before the start date. Participants are notified of cancelled classes by phone or email.

Fees

All fees must be paid in full and are due at the time of registration. Partial payment does not reserve enrollment. One form and payment may be used for family registrations.

A nonresident fee of $35 per person, in addition to the activity fee, is required for all activity sections. This fee is non-refundable except when class/activity is canceled by the Department of Recreation, Parks and Cultural Activities. To determine if you are a City resident, refer to the City Residency Verification Guide.

Credit/Refund Policy

Registrants may request a refund or household credit in writing to Lee Center, Registration and Reservation Office, 1108 Jefferson St., Alexandria, VA 22314 or by email to RegisterARPCA@alexandriava.gov based on the following criteria:

  • Full credits are processed for activities cancelled by the department. If a refund is preferred, please let us know.
  • Registrants dissatisfied with a class/program are encouraged to contact RPCA as soon as possible so that we can make it right. If we are unable to correct the issue, a credit or refund may be issued.
  • Registrants unable to attend a program due to relocation, schedule conflict, sickness, or injury may request a credit or refund. 
  • Credits will remain on a household account for 90 days. Credits older than 90 days will be processed as a refund back to the customer.
  • Credits are not issued for personal convenience or schedule conflicts.

Accommodations

City of Alexandria programs, services, and facilities are available to all residents regardless of race, color, national origin, sex, age, or disability. The City of Alexandria complies with the Americans with Disabilities Act (ADA) for qualified individuals.

To request ADA accommodation, call 703.746.5422 or VA Relay 711 two weeks prior to an event, activity, or registration deadline. The Department of Recreation, Parks, and Cultural Activities will attempt to meet requests for written material in alternative formats, including braille, within ten days of request.

Fee Assistance Program for City Residents

The Department of Recreation, Parks and Cultural Activities encourages participation in City programs from all City residents. If you, a member of your family, or a friend would like to participate in programs or activities sponsored by this Department and are in need of fee assistance in order to participate, please view the Financial Assistance Policy or contact the sponsoring program office for more detailed information. Financial Assistance Requests must be received at least two weeks prior to the start of a class. For fee assistance information, call 703.746.5414 or (TTY) 703.838.4902.

Inclement Weather

For the safety of recreation services participants and employees, it is sometimes necessary to cancel programs and close centers. Examples of weather that may interrupt indoor or outdoor recreation services include winter weather, severe storms, excessive rain, and extreme heat. Follow this link for more information about weather-related cancellations and notifications.

Releases

Photo Release: Participants in activities sponsored or co-sponsored by the Department of Recreation, Parks, and Cultural Activities consent to the City's use of any photograph or film of the activity in any marketing or promotional material. 

Hold Harmless Agreement: In consideration of the City of Alexandria, Department of Recreation, Parks and Cultural Activities, conducting or hosting various programs, events or activities and allowing the individuals participating in such facility usage, the registrant realizing the risk of injury attendant to such activities and programs, does hearby and forever discharge the City of Alexandria, Department of Recreation, Parks and Cultural Activities and its officers, agents, and employees from any and all action, claims or liability resulting from or arising out of or based upon any bodily injury or property damage or loss which may be sustained by the registrant or the registrant's child while participating in such events at a City of Alexandria facility.  

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